What to Expect – Custom-Made Items
All of our custom-made pieces are crafted to order and are not pre-made. To ensure a smooth and personalized experience, we kindly ask that you provide a valid email address and phone number at the time of purchase for clear and timely communication.
Virtual Consultation
Shortly after placing your order, you will receive a Virtual Consultation Email. This will include a request for:
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Your measurements
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Event date
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Skin tone mesh selection (if applicable)
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Any customization or alteration requests
Customization Options
Every dress on our website can be customized. If you have a unique vision, we welcome your ideas and will work closely with you to bring them to life.
Production & Shipping Timeframes
| Item Type | Production Time | Shipping Time |
|---|---|---|
| Prom Dresses | 1.5 to 4 weeks | 2–5 business days |
| Evening Dresses | 1.5 to 4 weeks | 2–5 business days |
| Quinceañera Dresses | 3 to 6 weeks | 2–5 business days |
| Birthday Dresses | Approximately 1.5 weeks | 2–5 business days |
| Suits | Approximately 1.5 weeks | 2–5 business days |
If you have any questions or need further assistance, feel free to contact us. We're here to help make your custom garment experience seamless and memorable.